Special Delivery Crates are unlocked when you hit Level 10 at which point you are awarded your first free Basic Crate. Further levels also give free crates of differing qualities (see the Levels Page to find out which ones). Deluxe Crates are unlocked next at Level 11 with Super Deluxe Crates becoming available at Level 15.
Inside each crate you will find random gifts which are mostly made up of Recipe Cards for use in the Academy, but that doesn’t unlock until level 12. You will also win coins and blueprints as well as storage upgrade items, ingredient baskets and land clearance tools.
There are currently 3 different ways to obtain Special Delivery Crates. The first you have already seen mentioned, levelling up. After that you can claim a free Common Crate every 6 hours so it’s well worth popping back into your game 3 times a day if you can to collect your crates, as your cash balance will build up nicely and you will collect lots of essential Recipe Cards which you will use later. A timer will appear under the Crate icon on the right hand side of your game screen indicating when the next free delivery truck is due.
Lastly, of course, you can buy them with Gems from The Merchants 🙁
There are three types of crate:
- The Basic Crate grants you 3 or 4 rewards, two of which will be a Common Recipe Card plus one or two Blueprints
- The Deluxe Crate usualy grants 7 rewards, three of which will be a Common Recipe Card, two will be a Gourmet Recipe Card and two will be Blueprints
- The Super Deluxe Crate usually grants 10 rewards, four of which will be a Common Recipe Card, two will be a Gourmet Recipe Card and two will be Blueprints
Note: VIP Guests will reward you with their own type of crate which will include one Blueprint card and two Recipe Cards. They don’t count as Special Delivery Crates and so won’t help towards achievements.